Theres always the few that dont bother for quite a while and sometimes you have to chase them. Once dispatched, we aim to deliver orders within 35 working days. Please note that once dispatched an order cannot be cancelled. They are just transferred between different sections of your balance. This can be checked either with royal mail, for standard parcels under 2 kilos, or with dpd, for parcels sent with next day delivery or that weigh over 2 kilos. Cex offer an excellent service online and instore, my vouchers could be transferred to an online account in which i could order games not available in nearby stores i received my order within about 36 hours. Checking our records, i can see that your order was dispatched on 06th april and sometimes the tracking does not show the status however the orders do get delivered to customers. If so, picked sunday morning, picked up by the postman monday and. Usually delivery should take no more than 3 to 5 working days. Jun 10, 2010 cex mega rant slow dispatch, poor customer services. Check all the informations about delivery, dispatch, delivery charges and services on this page. I understand your concern regarding the selltocex order. Whilst we will do everything we can to meet the delivery times above, there may be factors outside of.
As cex does not have a centralized warehouse, the stock is sourced from various cex stores across. It says items that are in stock are dispatched withing 24 hours however i ordered 3 games all in stock on the 16th and they are still awaiting to be dispatched. Orders placed before 7pm receive same day dispatch, monday to friday, except on bank holidays. I bought a ps3 on friday seen the order description stage go from stock picking in progress to stock picking complete. Buying from cex and selling to cex are separate transactions. All orders sent within the uk are trackable, so youll know when your goodies are about to arrive. Cex terms and conditions you are currently offline. No possible way to get items from cex uk to irish address. Once your order has been placed, you have until your order is dispatched to request for it to be cancelled. Cex basics apple certified lightning cable white 1m. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. This order is being processed and will be dispatched shortly. How can such a company go on moneysavingexpert forum.
We use the following delivery services depending on the value of your order. This was because people kept trying to scam cex, so they are very careful now when processing expensive orders. Please note that you may receive your order in separate packages as the items are delivered from different stores. If youve waited longer than 14 days for your order to arrive, please. Phones ireland track your order online from irelands leading. When you cancel you order, consider that funds from in order section are returned back to the balance. Oct 04, 2011 how long does it take for cex to dispatch an item worth. Cex offer an excellent but acceptably flawed service. After something has been dispatched, how long should it take. Electronics secure digital micro sd secure digital micro sd 32 gb.
Ive emailed cex where i ordered the dvd from and they reckon its a lost parcel but they cant do. If your order has already been dispatched, please follow the below unwanted items procedure. Orders placed on may be sourced from various stores. Ive gone to place an order today and it was quoting. Packages will normally be delivered within 35 working days of being dispatched, however, we do ask that you wait for 28 days for delivery, as items may get lost and then found during delivery. Exclusively for all your fedex shipments in ireland, the necessary packaging is provided.
Please be assured we have not charged you for the order. The orders are allocated to stores automatically and is not selected based on the customers location. Sep 26, 2017 hi folks anyone know whats going on with the cex websites postage rates. Thank god i paid with paypal, fingers crossed ill get my money back, at this rate theyre going to go out of business. If youve changed your mind about an order and wish to cancel it, you need to email us using the contact form here. As per the latest government advisory, cex has suspended all online buys and sales from 28th march 2020. I got an email about fifteen minutes ago saying that my items have been dispatched and i was just wondering if anyone knew how long it might take to be delivered. Usually delivery should not take more than 35 working days however we request customers to allow 14 days for items to get delivered to them.
I understand that it was in stock, but actually, at the time when the store checked, it was not in a sellable condition due to which it wasnt sourced to your address. Cex mega rant slow dispatch, poor customer services. Once your order is dispatched, you will receive an email with the tracking details which will help you in keeping track of the order. If youve waited longer than 14 days for your order to arrive, please contact us using the web form here. If the item s has a battery its ups or special delivery. As soon as your order is dispatched, well send you an email with your tracking number. Ive found itll sometimes take a day or two before they actually dispatch the order though, especially with hardware.
I know when we were picking expensive items, it took longer to get the voucher code for payment. This was not dispatched to your address to avoid any hassle that would cause you in returning the item to us. Obviously with lockdown im expecting delays with my order thats totally understandable, but when i ordered my xbox on friday i got an email saying that cex dont dispatch orders on the weekend but then i got an email on saturday to say that my order had been dispatched but when i go to check royal mail, it doesnt even show up. However, we ask that you allow up to 28 days for the items to arrive, as all items are sourced and dispatched from any of our stores across australia. With a few simple clicks and your fedex account, you can choose from a range of easytouse fedex express air waybills, pouches, packaging and labels to fit your business needs at no cost. Check out what 15,293 people have written so far, and share your own experience. However, we do ask that you allow up to 14 days for delivery. It usually takes just 3 to 5 working days for orders to arrive. When you place an order online, the funds for the order are allocated. Your order will be delivered to your door within 2 working days of dispatch. Welcome to cex shannon we buy, sell and exchange a range of technology and entertainment products. We only use an post as a tracked courier service to deliver online orders to the customers address.
Weekends and bank holiday can slow all post down just because you made 1 order doesnt mean you will receive it all in 1 package. Keeping it simple, when you place a trading order, the designated amount of funds is moved to the in orders section. May 04, 2011 yes next day, after it has been dispatched. In order to request an order cancellation, please contact our customer services team detailing your request, along with your order number. David smith please reply to your dms and customer support enquiries, im going crazy here, people order stuff on your website and then have no information. Authorization bitcoin exchange bitcoin trading cex. My order was dispatched just after the strikes finished on the 8th november, however, depsite all my letters arriving, even those dated after my dvd was dispatched have all arrived. Orders placed after 7pm friday to 1pm sunday will be dispatched sunday. Is anyone else in the same situation after the recent strike. Before christmas i ordered playtv from them and it took about 2 weeks to turn up but i put that down to the time of year. Thus, in instances, such as yours, before the online order is processed, it may be noticed that products may be sold in the store, assigned to another online order or may not be in a condition to be dispatched. I am sorry to hear that you have not received your order yet. If you do have any concerns about your order you can always contact us directly using the contact us button on our support page. Io may deduct the storage fee from any balances held in the users account.
Cex may cancel the order in case the product is unavailable from the stock, or proper payment has not been made by the customer. Your order will have been cancelled due to the delivery address as cex dont. The cex pages explaining who we are, how we got here, the people who make cex tick, what the press say and who paul farrington was. I clicked on the order, uk next day if ordered before 7pm monfri or 2pm sun and i paid. Find local stores opening hours, branch, address, map and contact number ireland.
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